Training and coaching programs
NBAU training and coaching programs are designed to give participants the tools and confidence you need to tell their story, advance their agenda and earn trust across a range of scenarios. This is a safe space to experiment, reflect and challenge yourself so you can elevate your impact. Our modules combine practical and theoretical content with interactive exercises, simulations, feedback and playback.
Virtual and in-person training programs include:
Training for spokespeople
Media training for organizational leaders, spokespeople, ambassadors, frontline employees and subject-matter experts.
"Mastering the sound bite" training for leaders, communicators and subject-matter experts presenting to internal and external stakeholders in high-stakes or high-visibility contexts.
Training for leaders and boards
Strategic communication excellence training for boards of directors and leadership teams, with a lens on strategy and risk –often delivered at offsites.
Stakeholder consultation and community engagement training for managers who interact with external stakeholder groups across different scenarios of change, including contentious issues and high-stakes situations.
Training for crisis teams
Proactive crisis management training – “Copying with wicked messes” – to build capacity to manage different scenarios before, during and after crises.
Crisis decision exercises, simulations, “pre-mortems” and structured “post-mortem” debriefs to look ahead, manage evolving risks, set appropriate preparedness strategies and build resilience.
Training for all employees
Conversational excellence training for all employees to recognize and overcome conversational blind spots and build trust.
Communication excellence lunch-and-learns to empower diverse employees to align their communication intentions and impact to nurture strong teams, foster inclusion and create conversational safe spaces.
“Between stimulus and response, there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”
— Stephen Covey, author of The 7 Habits of Highly Effective People, summary of Victor Frankl’s philosophy